How a Desert Breeze ride works

Booking and the car

1. 1

   Book ahead

   Reserve at least 24 hours out when you can. That is how we guarantee the SUV is free.

2. 2

   Paid in full

   There is no deposit. The full fare is paid before the time is added to the calendar. Call or email, pay, then the ride is booked.

3. 3

   Luggage & seats

   Two suitcases and one carry-on per passenger. Each SUV seats up to 6.

Conduct and safety

1. 1

   Nothing lit, nothing open

   No smoking, vaping, alcohol, or illegal substances. No open drinks. Spill-proof bottles are fine. Eating in the vehicle is not.

2. 2

   Belts on

   Every passenger wears a seat belt for the whole ride.

3. 3

   Respect the car and the driver

   Disruptive behavior can end the ride with no refund. Damage and extra cleaning are billed to the passenger.

Refunds

• More than 24 hours out

  Cancel more than 24 hours before the scheduled service and you are eligible for a full refund.

• Inside 24 hours

  A cancellation inside 24 hours results in a 20% refund.

• No-show

  If you do not show and did not call, there is no refund.

• If we cancel

  If Desert Breeze cancels for a breakdown, extreme weather, or a safety issue, you get a full refund or a free reschedule.

• How refunds move

  Refunds go back to the original payment method in 7–10 business days. Email the booking with your confirmation number.

Full privacy, terms, and refund language is on the policies page.